Terms of service

Effective Date: January 1, 2025

Welcome to Mia Sapphire (“Mia Sapphire,” “we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our website and related social media accounts (including, without limitation, Facebook™, Instagram™, Snapchat™), and the purchase of our products and services (collectively, the “Services”).

By using our website, creating an account, or making a purchase, you agree to these Terms, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy, which are incorporated into these Terms by reference. Please review them carefully before placing any order.

If you do not agree to these Terms, please do not use our Services.

1. Acceptance of Terms

By providing your personal information (including payment, billing, and shipping details), creating an account, or clicking “Purchase” or any similar button, you acknowledge that you have:

  • read and understood these Terms,

  • accepted them, and

  • agree to be legally bound by them.

If you do not agree, please discontinue using our Services.

2. Returns & Refunds

Mia Sapphire wants you to be completely satisfied with your purchase. Our policies for returns, exchanges, and refunds are outlined in our Return & Refund Policy.
By completing a purchase on our website, you agree to that policy.

3. Shipping

We partner with international suppliers to offer unique, fashion-forward products.
Shipping times typically range from 12–45 business days, depending on item location and supplier.

Delivery estimates are approximate and may vary due to customs delays, supplier issues, or courier circumstances beyond our control. For more details, please refer to our Shipping Policy.

By submitting payment, you agree to these shipping terms.

4. Promotions and Contests

Any contests, giveaways, or promotions offered through our website or social media are subject to additional terms and rules that will be provided with each event.

5. Intellectual Property

a) Property of Mia Sapphire

All content on our website and social media, including text, images, graphics, logos, videos, and software, is owned or licensed by Mia Sapphire and protected under U.S. and international copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, publish, or otherwise exploit any material from our website without our prior written consent.

b) User-Generated Content

If you post or share content using our branded hashtags (e.g., #MiaSapphire) or submit content directly to us, you grant Mia Sapphire a perpetual, royalty-free, worldwide license to use, display, and reproduce that content (including your username and likeness) for marketing and promotional purposes.

You retain ownership of your content but agree that Mia Sapphire may feature, repost, or use it in promotional materials without additional notice or compensation.

6. Disclaimers of Warranties and Limitation of Liability

We strive to keep our catalog accurate and up to date, but occasional errors in descriptions, availability, or pricing may occur. We reserve the right to correct these errors at any time.

The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

Mia Sapphire shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products, to the fullest extent permitted by law.

You acknowledge that your use of our website and Services is at your own risk.

7. Indemnification

You agree to indemnify and hold harmless Mia Sapphire, its affiliates, officers, employees, and agents from any claims, damages, or expenses (including attorneys’ fees) arising out of your use of our Services, your violation of these Terms, or your infringement of any third-party rights.

8. Termination

We may terminate or suspend your access to our website and Services at any time, without notice, if we believe you have violated these Terms. You may close your account at any time by contacting us in writing.

9. Amendments

We may update these Terms and related policies periodically. Any changes will take effect 30 days after posting to our website. Your continued use of our Services after any changes constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by and construed under the laws of the State of Colorado, without regard to conflict of law principles.
Any disputes arising under these Terms shall be resolved exclusively in the courts of Arapahoe County, Colorado.

11. Product Safety Notice

Some products may contain materials subject to California’s Proposition 65 warning requirements. For more information, visit www.P65Warnings.ca.gov.

12. Contact Us

If you have questions about these Terms, please contact us:
📧 info@miasapphire.com