PRE-ORDER means that the product is not currently in stock but you can still place your order as per normal if you'd like to secure your size before the item sells out.
The benefit of purchasing pre-order items is that you will secure your size without risking the item becoming sold out shortly after we list it online.
Demand can be very high on certain items & frequently they can sell out completely via pre-order before they physically arrive in stock.
Production time can vary but this will be specified in the product's description.
Please note that delays may occur i.e sourcing the same fabric, shipment held by customs and dates are not guaranteed.
Mia Sapphire is not held liable for any delays that may occur but we promise we will do everything we can to get your item to you as fast as possible.
Normally, we do not accept cancellation of pre-orders and they are final sale as they are ordered in specially for you. In an event where the occasion dress is not required, a store credit will be issued instead not a refund. So please take extra care when placing your order.
Please also note, if you do place an order with multiple items and one is a pre-order item, all items are shipped together. This is because only one lot of shipping is paid at the checkout and this also prevents confusion once the pre-order stock arrives as to what has/hasn't already been sent. So we suggest placing separate orders if you'd like your other items to be shipped without delay.
Pre-Order items are located at our partner vendor's warehouse. Some warehouses are located within the United States, while others are located in other countries.
Pre-Order Items can take anywhere from 15-35 business days to deliver. We have no control over shipping times on our pre-order items. We will try our best to get your item to you as soon as possible. Thanks for your understanding.